Major League Soccer

  • Senior Manager, International Game Operations

    Job Locations US-NY-New York
    # of Openings
  • Overview

    The Senior Manager of International Operations manages the day to day planning, coordination and logistics for MLS/SUM International Events, as well as the MLS International Operations staff. These events include, but not limited to the Mexico National Team Tour, Gold Cup and other CONCACAF events as well as other matches promoted or operated by MLS/SUM.


    • Plan & coordinate the logistical and functional needs for all MLS/SUM International events.
    • Prepare and manage department and operational budget forecasts and expenses for all assigned matches.
    • Liaise with selected host venues to ensure all stadium and match operations required meet the necessary and requested staffing levels.
    • Secure training facilities, as necessary, for participating teams.
    • Oversee Event Guide preparation and communication with various departments and key internal and external stakeholders.
    • Plan and deliver All-Agency meetings with selected host venues, prior to matches.
    • Coordinate match presentation elements for all MNT Tour Matches, along with other MLS/SUM departments.
    • Oversee the credentialing process, including but not limited to requests and production.
    • Manage hiring and onboarding process by interviewing, selecting, orienting, and training employees both on a full time and contractual (Gold Cup) basis.
    • Accomplish team results by communicating job expectations and managing the Performance Management process:
      • Plan, monitor, and review performance;
      • Coach and counsel employees;
      • Develop and implement department procedures and productivity standards and reinforce Company policies
    • Develop personal growth opportunities and continued professional development for employees. 

    Additional Responsibilities

    • Maintain professional knowledge by attending educational workshops and seminars
    • Assist with MLS Domestic Operations when required.
    • Additional responsibilities as assigned


    Education and Experience

    • Bachelor’s Degree in Sports Management or a related field
    • 7-8+ years of experience in event management for large sporting events

    Required Skills

    • Experience in managing staff
    • Experience managing budgets.
    • Communication skills and a confidence to present verbal and written presentations and briefings to both internal and external key stakeholders.
    • Superior organization, project management skills and attention to detail.
    • High level of commitment to quality of work and organizational ethics, integrity and compliance.
    • Ability to work effectively in a fast paced, team environment.
    • Proficiency in Word, Excel, PowerPoint and Outlook .
    • Demonstrate decision making and problem-solving skills.
    • Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision.
    • Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays.
    • Ability to work remotely while on business travel

     Desired Skills

    • 2 years’ experience at major sporting facility
    • Knowledge of the Spanish Language (business proficiency)
    • Knowledge of the sport of soccer


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