Major League Soccer

Manager, Medical Operations

US-New York
# of Openings


To assist with the continuing development of MLS Medical, the move to an Account Manager platform is essential. This will help push the growth and development of MLS medical.


    • Primary operational liaison (Medical Account Manager) between Club Athletic Trainers, team physicians.
    • Provide Operational support for Mexico National Team (MNT) and other SUM International properties
    • Provide Operational support for all MLS Marquee events, including, Combine and the Annual Medical Symposium.
    • Provide support and advice to Internal MLS departments, as well as External venue liaison, including vendors and contractors.
    • Ensure proper licensing and insurance of all Club medical staff.
    • Monitor and enforce where appropriate compliance to MLS Policies and Procedures Manual.
    • Assist in the responsibilities for HealtheAthlete, including reporting and content.
    • Assist in the analytics of League injury data for trends and best practices.
    • Coordinate research projects and league protocols focused on reducing time lost due to injury.
    • Collaborate in the continued development of the Medical Operations Manual, as well as Best Practice development.
    • Analyze individual Club medical practices, procedures and structure.
    • Organize and assist medical committees.
    • Awareness of all pertinent projects within the MLS medical department.
    • Assist with organization and management of MLS medical consultants.
    • Ability to effectively and efficiently communicate and present status of Club and League structure.
    • Manage hiring and onboarding process by interviewing, selecting, orienting, and training employees
      • Accomplish team results by communicating job expectations and managing the Performance Management process:
      • Plan, monitor, and review performance;
      • Coach and counsel employees;
      • Develop and implement department procedures and productivity standards and reinforce Company policies
  • Develop personal growth opportunities for employees


Additional Responsibilities

  • Additional responsibilities as assigned.


Education and Experience

  • Bachelor’s Degree (Master’s Degree in health-related field preferred)
  • 5+ years of experience in an administrative role
  • 3 years of experience as a Certified Athletic Trainer in a sports environment preferred

Required Skills

  • Research and data analysis experience
  • Strong communication and presentation skills
  • Superior organization, project management skills and attention to detail
  • High level of commitment to quality work product and organizational ethics, integrity and compliance
  • Ability to work effectively in a fast paced, team environment
  • Ability to manage and be lead on projects as well as oversee staff
  • Strong interpersonal skills and the ability to effectively communicate, both written and verbally
  • Proficiency in Word, Excel, PowerPoint and Outlook
  • Demonstrated decision making and problem-solving skills
  • Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision
  • Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays

 Desired Skills

  • Experience caring for high level athletes (collegiate, professional, Olympic)
  • Knowledge of the Spanish Language (business proficiency)
  • Knowledge of the sport of soccer
  • Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays
  • Ability to work non-traditional hours, including evenings, weekends, and holidays


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