Major League Soccer

  • Manager, Retail Development

    Job Locations US-NY-New York
    # of Openings
    Consumer Products
  • Overview

    The Manager, Retail Development will be responsible for the development and execution of merchandise programs with MLS Clubs and key retail partners. The manager will be the day-to-day contact for select Clubs and Retailers to educate them on the soccer landscape, product lines and marketing initiatives to maximize opportunities for MLS fans to engage with their favorite Club.



    • Manage relationship with key retail accounts to drive Major League Soccer merchandise sales and marketing efforts
    • Participate in product line reviews with licensees to assist retail buyers with appropriate product buys
    • Develop and execute season-long marketing programs to drive awareness and sell-thru of MLS products at retail accounts. Programs to include: in-store and digital assets, consumer promotions and events
    • Work with MLS Clubs to drive overall merchandise story across retail landscape.
    • Track and analyze product sales
    • Partner with Club Retail managers to grow sales across all Club channels (in-stadium and ecommerce)
    • Work with Club and MLS Licensing managers to develop appropriate product assortments.
    • Manage in-stadium fixture and graphic installs across all licensing partners as well as oversee retail enhancements and upgrades at stadiums
    • Participate in monthly omni-channel calls. Manage all necessary action items
    • Track and report sales across in-stadium and ecommerce. Manage reporting delivery to stakeholders
    • Manage digital creative approvals
    • Participate in planning and execution of annual Club Retail Summit
    • Assist in the retail planning, set up and activation of all Soccer United Marketing Events including MLS All-Star, MLS Cup and Mexico National Team matches
    • Coordinate on-site retail placement with MLS Events team
    • Assist Event Merchandiser with product buys and marketing
    • Assist with event logistics including retail load-in and set-up, credentials, staff outfitting and load-out
    • Track and analyze sales post-event
    • Additional responsibilities as assigned employees
    • Accomplish team results by communicating job expectations and managing the Performance Management process:
      • Plan, monitor, and review performance;
      • Coach and counsel employees;
      • Develop and implement department procedures and productivity standards and reinforce Company policies
    • Develop personal growth opportunities for employees
    • Additional responsibilities as assigned


    • Bachelor’s Degree
    • 5-7 years Retail Brand, Retail Marketing or Visual Merchandising experience
    • Experience with retail sales and analytics.
    • Passion for product and retail.
    • Strong business acumen, time management skills and ability to work cross-functionally towards goals.
    • Ability to travel 25% of time.
    • Superior organization, project management skills and attention to detail
    • High level of commitment to quality work product and organizational ethics, integrity and compliance
    • Ability to work effectively in a fast paced, team environment
    • Strong interpersonal skills and the ability to effectively communicate, both written and verbally
    • Proficiency in Word, Excel, PowerPoint and Outlook
    • Demonstrated decision making and problem-solving skills
    • Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision
    • Knowledge of the Spanish Language (business proficiency)
    • Knowledge of the sport of soccer
    • Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays


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