Reports To

Senior Director, Player Engagement

This role provides overall support to the Player Engagement team, focusing on player trainings and educational programs and initiatives. Individual will respond to inquiries accordingly and will draft documentation as necessary.  This individual will work across the team to ensure overall operating efficiency.  The Senior Coordinator will report to the Senior Director, Player Engagement and assist others as directed.

• Provide overall support to the Player Engagement department.
• Create applicable resources and support documents to facilitate delivery of player trainings.
• Communicate with IT and vendors on system integration and onboarding requirements of technological platforms to fulfill player training obligations.
• Perform audits of mandatory player trainings for clubs.
• Draft and create communications to relevant stakeholders as necessary.
• Assist in the curriculum design and management of player programming and educational initiatives.
• Manage qualitative analysis of the data and research to identify and implement best practices and strategic integration of player training and educational needs.
• Developing and distribute monthly content regarding mental health and wellness for internal and public facing campaigns on mental health, mental health awareness calendar, and other initiatives developed by the Player Engagement department.
• Provide support for logistics and planning regarding mental health and wellness programs such as in-person and virtual panels on mental health with players, industry leaders, and other identified professionals.
• Develop and maintain a league wide database regarding mental health incident reports and crisis response.
• Provide logistical support for mental health initiatives such as the mental health task force, clinician registry, and other initiatives needed to increase MLS mental health and wellness capacity.
• Additional responsibilities as assigned.

• Bachelor’s Degree
• 3+ years of relevant experience

Required Skills

• Ability to maintain confidential information thereby establishing positive relationships with front office personnel, players, coaches, administrators, and other professional and collegiate sports affiliates
• Superior organization, project management skills and attention to detail
• High level of commitment to quality work product and organizational ethics, integrity and compliance
• Ability to work effectively in a fast paced, team environment
• Strong interpersonal skills and the ability to effectively communicate, both written and verbally
• Proficiency in Word, Excel, PowerPoint and Outlook
• Demonstrated decision making and problem-solving skills
• Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision
• Strong time management skills
• Growth-mindset and takes initiative
• Motivated, energetic, and enthusiastic in approaching tasks and endeavors
• Ability to travel and to work non-traditional hours, including evenings, weekends, and holidays

Desired Skills

• Knowledge of the sport and entertainment industry
• Knowledge of the sport of soccer

Total Rewards

Starting Base Salary $58,500 - $65,000. MLS/SUM base salaries are contingent upon several factors including individual qualifications, market financials, and operational business needs.

We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent through the following:

Benefits – comprehensive and competitive medical, dental, and vision benefits, as well as a suite of programs to promote well-being including a $500 Wellness Reimbursement. A generous PTO offering, and hybrid Office/Remote Work Schedule are also offered to promote Work-Life balance.

Career & Professional Development – on the job training, feedback, and on-going educational opportunities to continue your personal and professional development.

Employee Engagement – office perks, discounts and employee events that go “beyond the traditional paycheck” to make you feel a part of our team and inspire you to elevate the Game.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.