The Manager, Retail Development will work on the development and execution of retail programs with MLS Clubs and key partners. The Manager will be the day-to-day contact for select Clubs and Retailers to maximize opportunities for MLS fans to engage with their favorite Club via merchandise and marketing initiatives. The Manager, Retail Development will be responsible for all project and process management for ecommerce and omni-channel retail. This role is also responsible for supporting on internal and external data requests. 

Primary Responsibilities

• Club Client Services
  • Partner with MLS Clubs to support merchandise programs to service their fan base and grow sales across all Club channels (in-stadium and ecommerce).
  • Act as day to day contact for clubs. Work directly with Club merchandisers to deliver cohesive product and marketing messages across digital and in-stadium platforms.
  • Deliver product and licensee updates to assist Clubs in merchandising assortment both online and in-stadium.
  • Coordinate local promotional calendars for Clubs.
  • Participate in monthly omni-channel calls. Manage all necessary action items.
• Asset Management
  • Daily management of MLSstore.com creative submissions. Review and approve final creative including advertising, emails and site banners. Traffic submission to appropriate internal outlets (i.e. digital e-commerce marketing, licensing, Clubs)
  • Manage digital creative approvals.
  • Provide assets and information to retail partners and internal stakeholders
• Product Procurement
  • Coordinate all product procurement and logistics for seasonal photoshoots.
  • Create and own project trackers for photoshoots
  • Support Sr. Manager, Retail Development on set
• Data and Reporting
  • Track and report sales across in-stadium and ecommerce. Manage reporting delivery to stakeholders.
  • Support team with ongoing and ad hoc reporting requests and program recaps
  • Own all invoicing with internal AP and external partners
  • Own data procurement from licensees, Fanatics, and adidas
  • Manage all merchandise reporting
• Event Support
  • Participate in planning and execution of annual Club Retail Summit.
  • Oversee event logistics including retail load-in and set-up, credentials, staff outfitting and load-out.
• Project Management
  • Own all note taking and project tracking for weekly calls
  • Own all trackers for program launches

Additional Responsibilities

• Additional responsibilities as assigned.

Education and Experience

• Bachelor’s Degree
• 5+ years of experience in consumer products or retail

Required Skills

• Strong communication, interpersonal and organizational skills; ability to work cross-functionally towards goals.
• Superior organization, project management skills and attention to detail.
• Self-starter and highly motivated; capable of working independently, yet collaboratively.
• Strong drive to learn and be involved.
• High level of commitment to quality work product and organizational ethics, integrity and compliance.
• Ability to work effectively in a fast paced, team environment.
• Ability to effectively communicate, both written and verbally.
• Ability to travel 15% of time.
• Proficiency in Word, Excel, PowerPoint and Outlook.
• Demonstrated decision making and problem-solving skills.
• Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision.

Total Rewards

Starting Base Salary $75,000 - $85,000. MLS/SUM base salaries are contingent upon several factors including individual qualifications, market financials, and operational business needs.

We are committed to providing a Total Rewards package that attracts, supports, engages, and retains talent through the following:

Benefits – comprehensive and competitive medical, dental, and vision benefits, as well as a suite of programs to promote well-being including a $500 Wellness Reimbursement. A generous PTO offering, and hybrid Office/Remote Work Schedule are also offered to promote Work-Life balance!

Career & Professional Development – on the job training, feedback, and on-going educational opportunities to continue your personal and professional development.

Employee Engagement – office perks, discounts and employee events that go “beyond the traditional paycheck” to make you feel a part of our team and inspire you to elevate the Game.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.