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Senior Coordinator, Matchday Operations plays a key role in the operational delivery of MLS regular season matches, playoffs, and marquee events. The position supports Matchday Control, independently manages assigned live-match issues and escalations, analyzes matchday trends and risks, and partners with Clubs and internal stakeholders to promote consistent execution of league policies and operational standards. The Senior Coordinator also owns key departmental processes and assigned event workstreams, supports continuous improvement initiatives, and helps ensure Matchday Operations is prepared to deliver a consistent, high-quality matchday experience across the league.
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The Manager, Matchday Operations (Match Presentation) serves as a key contact for match presentation, leading ongoing and collaborative communication with Clubs and league stakeholders while supporting matchday oversight, policy application, issue resolution, and the continued refinement of League match presentation guidelines. Additionally, this role plays a key part in bringing MLS/SUM’s biggest moments to life, delivering world-class execution for events such as MLS Cup, MLS All-Star, Leagues Cup Final, and other tentpole events. The position requires a strong understanding of major event presentation across sports and entertainment, paired with a creative vision to advance and elevate...