The Service Desk Specialist is the first point of contact to respond, troubleshoot, and resolve technical issues in a Windows and Mac environment. The Service Desk supports internal staff and external customers efficiently and quickly over the phone, in person, and through remote connectivity software. The ideal candidate will have a strong commitment to high-quality customer service and a solid work ethic.

Major League Soccer (MLS) has built Fan Genome, an advanced 360° fan intelligence platform that unifies demographic, behavioral, and transactional data to deliver hyper-personalization and real-time insights across every fan interaction. We are seeking a hands-on technical leader to own the architecture and evolution of MLS’s next-generation data platform—powering Fan Genome while delivering BI self-service and robust analytics engineering frameworks. This role brings together real-time streaming, distributed compute, open table formats, zero-copy analytics, and enterprise-grade governance to enable advanced analytics and fan engagement at scale.

The Director of Information Security & Network Operations (Sec-Net Ops) is responsible for ensuring the stability, security, and performance of Major League Soccer’s enterprise and game-day networks. This role leads day-to-day operations, change management, and incident response for the league’s new headquarters, multi-cloud/data center environment, venue connectivity, and broadcast/media integrations. The Director manages a blended team of network and security operations engineers, fostering their growth into broader responsibilities. This is a high-visibility role where reliability, precision, and calm under pressure are essential to supporting live sports, broadcast...

The Manager, Audio Visual Technology is responsible for planning, running, and maintaining all audio visual and event technology systems. This includes conference room equipment, digital signage, unified communications and voice platforms (Zoom, Microsoft Teams, Cisco Webex, Zoom Phone, Teams Audio), and AV infrastructure, ensuring reliable, high-quality experiences for in-person, virtual, and hybrid meetings. The Manager also brings AI tools into AV and event work, using features like automated transcription, real-time translation, and meeting recording to make events more efficient and engaging.