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The Senior Service Desk Specialist is a first point of contact to respond, troubleshoot, and resolve technical issues in a Windows and Mac environment. The Service Desk team supports internal staff and external customers in an efficient and timely fashion over the phone, in person, electronic communication, and remote connectivity software. The ideal candidate will have a strong commitment to high-quality customer service and a solid work ethic. The Senior Service Desk Specialist will also participate in new technology projects, as assigned.
The Head of Player Health Administration will lead and supervise the day-today operations and all related medical services and initiatives for the MLS Medical Operations department. The Key responsibility of this role is to provide strong leadership to the department and Chief Medical Officer while also providing administrative support to an established, high-potential team.
Soccer United Marketing (“SUM”) works in partnership with U.S. Soccer to build, grow and commercialize the Federation’s full roster of teams, competitions and fan engagement opportunities. The Federation includes the Women’s National Team, the Men’s National Team, Development Academy, SheBelieves, Tournament of Nations and the U.S. Open Cup. The Director – U.S. Soccer will lead SUM’s work with U.S. Soccer in managing the overall business relationship, as well as the development of marketing and commercial frameworks, project timelines, presentations and other supporting assets.
This position will be part of our newly formed Club and Fan Development department which supports our Clubs as they grow their fan base. This position will play an important role in driving fan growth league-wide using analytics and fan insights to create data-driven plans across business areas.
This person will drive the integration of advanced analytics projects throughout the enterprise and will be responsible for transforming data through the application of advanced data modeling techniques. Through excellent technical expertise, this person will execute quantitative studies and analysis in order to extract key insights and trends that suggest new business opportunities to drive fan growth. This individual will work across diverse areas that include ticketing, media, fan development, marketing and more.
The ideal candidate is able to execute analytics projects and explain and educate the findings to a wide group of stakeholders.
The Coordinator, Integrated Media Solutions, Business Operations will assist in the day to day management of linear, digital and social advertising assets across the SUM Media portfolio. This role will support all stages of the sales process as it relates to Business Operations including projections and planning, final reporting and billing, sponsorship execution and client relationship management with MLS on Univision linear partners.
The Coordinator, Partnership Marketing will support the delivery and execution of Partner specific marketing assets on match day as well as the planning, development, and execution of efficiency-based activations for MLS.
The Brand Alliances department is looking for a new leader of its Commercial Insights and Packaging team, which oversees research and analytics projects relating to the enterprise’s commercial business (e.g., sponsorship measurement and valuation, sponsored platform impact analysis, etc.) as well as ongoing support for new business and renewal conversations (e.g., sponsorship pricing and packaging guidance, insight-driven sales narratives, etc.).
The Manager, Partnership Marketing will manage a portfolio of corporate partners, overseeing daily relationship management and delivery of contractual assets. This person will play a central role in the strategic planning and renewal approach to all managed accounts and serve as point person for all partner related topics within the organization.
The Director, Partnership Marketing leads a team responsible for managing and executing all activities associated with assigned partnership accounts including the creation, ideation, development and execution of partner initiatives. The Director provides strategic oversight of partners across MLS/National teams using expert knowledge of industry relevant topics and understanding of the sales/marketing objectives of each client in the portfolio.
The Events Manager will support the Property & Events team with the planning, project management and execution of all MLS events, including MLS All-Star, MLS Cup, Heineken Rivalry Week and SuperDraft.
The role will also support the team by overseeing the transportation agency, contractor management and facilitate cross-departmental meetings.
The Properties and Events department manages partnerships with Soccer United Marketing (“SUM”) Properties (U.S. Soccer, Federación Mexicana de Fútbol, CONCACAF, Liga MX and others) and oversees the development, planning and execution of Major League Soccer (“MLS”) and SUM events and platforms in North America each year, including marquee events like MLS All-Star, CONCACAF Gold Cup, MLS Cup, the Mexican National Team U.S. Tour and U.S. Soccer Federation programming. The group also spearheads organization-wide initiatives, including hospitality/B2B programming, press/media events, department/executive meetings, competition events and the development of new platforms / partnerships for the enterprise.
The Financial Analyst is primarily responsible for managing the MLS & SUM budget and projections.
The Senior Coordinator, Sports Communications handles soccer information activities for Major League Soccer and Soccer United Marketing.
Major League Soccer is seeking a Data Architect to help us define and build our data strategy and our data engineering team.
This person will live within our engineering department but partner with all departments in Major League Soccer to extend and refine our growing data and analytics needs by evaluating all aspects of our enterprise data.
This position will be involved in all aspects of our data strategy from inception to execution and is responsible for helping strategize, proof of concept and present how we will use data to drive business decisions and initiatives moving forward.
Our departments new mandate is to reimagine how our league uses data to drive its decisions. If this sounds exciting, then we’d love to talk to you.
The Senior Vice President, Business Affairs will report to the General Counsel and hold significant responsibility in managing the legal and business affairs portfolio for Major League Soccer and Soccer United Marketing. This position will advise senior leaders at the League and club level on a variety of transactional, policy, and corporate matters.
The Senior Graphic Designer will sit within MLS Creative Services. The Creative department is an in-house team – part of the Brand & Integrated Marketing Department – that services all internal constituents of the League, including Clubs and Soccer United Marketing (representing non-MLS properties)
The Senior Graphic Designer is in charge of managing brand projects from ideation to completion, with a focus on concepts, iconography and execution. Candidate should have strong conceptual skills and understanding of layout, typography and color theory. Some projects are print-based and require knowledge of print design and production.
The position requires frequent interaction with other functional departments and stakeholders (e.g. Marketing, Events, Partnerships, Research, etc.). Candidate should have strong communication and management skills.
MLS is looking for a talented, thoughtful and impact-oriented Design Director to lead user experience and user interface design across our portfolio of digital products, while bringing a depth of experience and collaborative energy to the ongoing evolution of our overall digital experience.
As Design Director, you’ll be involved in all aspects of user experience design, working with a small team to research, ideate, direct and design modern digital product experiences that have a real impact on our fans and our business. Your projects will span from small—new features or optimizations of existing experiences—to very large—a full ground-up redesign of our network of league and club websites—and you’ll be involved throughout the process from planning to launch. In addition, you’ll function as the design lead in our Digital Experience team, working closely with digital product and engineering leaders to make sure all our work is rooted in strategy and resulting in great real-life experiences for our fans. You’ll also serve as an in-house ambassador, sharing our User Experience design work with other teams and supporting them in their work as we look to create a consistent, top-class digital experience across the league.
The ideal candidate will have a high standard for quality, a serious attention to detail, an insatiable curiosity about interaction design and a passion for soccer. Major League Soccer is a fast, fun, collaborative and quickly evolving place, filled with people passionate about their role in growing soccer in North America. If all that resonates with you, let’s talk.
The Integrated Media Solutions (IMS) team oversees the advertising and sponsorship efforts for SUM’s portfolio of digital assets. This position will be responsible for managing the reporting and performance management processes for sponsored campaigns across SUM’s owned, operated and distributed channels. They will liaise with stakeholders across the Media, IMS Account Management, IMS Ad Operations and Social Teams to ameliorate current reporting processes and optimize the delivery and performance of content to engage fans and drive business results.
The Director is a member of the Information Technology team who will be responsible for setting up and managing the Technology Project Management Office. This is a new role within the organization as we work to create efficiencies, maintain project standards and improve project visibility across the enterprise. The Director will work to establish methodologies and processes that work best for our organization. Along with being the visionary for the Technology PMO, this position will manage highly visible projects in a fast-paced environment that cross multiple business divisions.